🍪 We use cookies!
We use cookies and other similar technologies to improve your browsing experience and the functionality of our site. Learn more in our Privacy Policy.

Terms & Conditions

Florist Terms and Conditions

The prices and discounts of all products in the flower shop are based on the information displayed on this website.

All products in the florist shop are denominated in Hong Kong dollars.

You must complete the information on the online billing form for online transactions.

After receiving your order information, our flower shop will make final confirmation and arrange related delivery or self-collection as soon as possible according to the availability of the goods.

The flower shop reserves the right to change the price of the product without notice. All orders must be determined by the flower shop in its sole discretion and the order will be confirmed according to the inventory supply.

After your online transaction is completed, we will send a shopping receipt by e-mail to your e-mail address, but all orders are subject to final confirmation depending on the availability of relevant products.

After confirming the order, if you notify the change of address during the delivery period, our flower shop will reserve the right to charge you an additional delivery fee.

All orders are subject to final confirmation depending on the availability of the relevant goods. If our flower shop is unable to provide any goods or services on your order, we will notify you by phone or email on or before your requested delivery date to arrange a replacement or change the delivery date. The florist needs to check whether your justification for returning the goods is sufficient, and reserves the right to refuse any request for replacement.

You must check the goods you ordered for damage when receiving the goods. If the product is found to be damaged (including wrong pages or reverse printing, inverted or missing pages, excluding intentional damage), please inform the customer service department of this flower shop to arrange replacement of the product within 7 days from the date of delivery.

Except for the change of the delivery date or the exchange situation specified in items 8 and 9 above, your use of this website to conduct transactions causes direct or indirect risks, losses and damages, and this flower shop and this website do not bear any responsibility, You do so at your own risk.

The florist will make every effort to ensure that the goods are delivered to the address before the delivery date according to the address you provided. If the goods are not successfully delivered 60 days after the delivery date due to your reasons, the florist reserves the right to include any rejection request Right to request a refund.

In the event of any dispute arising from a refund or exchange, this flower shop reserves the right of final decision.

If this flower shop fails to provide you with accurate information due to force majeure (including but not limited to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any situation beyond the control of this flower shop) Goods or services, this flower shop will not bear any responsibility or compensation.

You must acknowledge that the content provided on this website, including but not limited to: text, files, music, sound files, photos, videos, graphics, or advertising content is limited to your online browsing and is subject to copyright, trademarks, patent rights or Protection of other intellectual property laws. Your download of intellectual property protected content is limited to private or non-commercial use. You must keep the complete content, and you must not reproduce, reproduce, distribute or make works derived from the downloaded content without the prior written consent of this website.

You must not use the content of this website for illegal purposes. You are solely responsible for the transmission of information. This website reserves the right to prohibit any actions that are harmful to the florist and third parties, but this florist, this website and its employees and directors will not be held liable for your actions taken or not taken online. For any liability and loss, you must comply with local and overseas laws, and you must not engage in illegal activities including but not limited to the following:

Activities that infringe on the privacy and reputation of others such as: defamation, slander, harassment, stalking and threats, etc .; and the production and dissemination of inappropriate, abusive, defamatory, intrusive, obscene, immoral or illegal information

Except for the contract parties of this online shopping, no other person or company has the right to enforce the terms of online shopping in accordance with the "Contracts (Third Party Rights) Ordinance", Article 623 of the Laws of the Hong Kong Special Administrative Region.

This flower shop reserves the right to modify these terms and conditions at its absolute discretion.